Effective Date: January 1, 2026
DeConna Ice Cream (“DeConna,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you visit https://www.deconna.com (the “Website”).
Information We Collect
Information You Provide
When you fill out a form, contact us, or otherwise communicate with us through the Website, you may provide personal information such as:
- Name
- Business name
- Email address
- Phone number
- Any information you choose to include in your message
Automatically Collected Information
When you visit the Website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Referring website or source
This information is used to understand Website usage and improve performance.
How We Use Your Information
- Respond to inquiries and requests
- Communicate about products, services, or business-related updates
- Improve Website functionality and user experience
- Monitor site usage and traffic trends
- Support marketing and advertising efforts
- Comply with legal or regulatory requirements
DeConna does not sell products or process payments directly through this Website. All transactions are handled offline.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Text Messaging & Consent
By providing your mobile phone number through this Website or through other direct communication with DeConna, you consent to receive text messages related to your inquiry, our products, delivery coordination, account communication, or other business-related information.
SMS consent is obtained when you voluntarily submit your phone number through a contact form, request information, or otherwise agree to receive communications from DeConna. Providing consent to receive text messages is not required as a condition of doing business with us.
Message frequency may vary based on your interaction with DeConna. Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP or contact us directly.
Email Communications
If you provide your email address, we may send you emails related to your inquiry, our products, or business updates. You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email.
Analytics and Advertising
We use analytics and advertising tools to better understand Website usage and measure the effectiveness of marketing efforts. These tools may collect information such as page visits, interactions, and general location data.
This information is used to improve the Website, evaluate advertising performance, and deliver relevant messaging.
Cookies
The Website uses cookies and similar technologies to improve functionality, analyze traffic, and support marketing efforts. You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. While no system can guarantee complete security, we work to safeguard your data responsibly.
Children’s Privacy
The Website is intended for business use and is not directed to children under the age of 13. We do not knowingly collect personal information from children.
California Privacy Rights
California residents may have certain rights regarding their personal information, including the right to request access to or deletion of information we maintain. Requests may be submitted using the contact information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
DeConna Ice Cream
Website: https://www.deconna.com
Email: sales@deconna.com