Effective Date: Jan 1, 2026
Welcome to https://www.deconna.com (the “Website”), operated by DeConna Ice Cream (“DeConna,” “we,” “our,” or “us”). By accessing or using this Website, you agree to be bound by these Terms of Service (the “Terms”).
If you do not agree to these Terms, please do not use the Website.
Website Use
This Website is provided for informational and business purposes only. You agree to use the Website in a lawful manner and not to use it in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.
You may not attempt to gain unauthorized access to any portion of the Website, its servers, or any systems or networks connected to the Website.
- Website users consent to Receive SMS Notifications, Alerts & and meeting reminders from DeConna Ice Cream. Message frequency may vary. Message & data rates may apply. Text HELP for assistance. You may reply STOP to unsubscribe at any time. Users also Consent to Receive the Occasional Marketing Messages from DeConna Ice Cream. You can Reply STOP to unsubscribe at any time.
- You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
- If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to 1-800-824-8254
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
- For privacy-related inquiries, please refer to our privacy policy: https://www.deconna.com/privacy-policy/
No Online Sales
DeConna does not sell products or process payments through this Website. All product orders, pricing, and transactions are handled offline through direct communication and written agreements, invoices, or other sales documentation.
Information on this Website is provided for general informational purposes and does not constitute a binding offer, contract, or guarantee of product availability or pricing.
Product Information
We strive to keep information on this Website accurate and up to date, but product descriptions, availability, packaging, and other content may change without notice. Final product details, pricing, availability, delivery terms, and any applicable conditions are confirmed offline.
Refunds, Returns, and Credits
Because all transactions are completed offline, any refunds, returns, replacements, or credits are handled according to the terms agreed upon between DeConna and the customer at the time of sale, including the applicable invoice or customer agreement.
Nothing on this Website creates a universal refund policy or guarantees refunds, returns, or credits for any reason.
Intellectual Property
All content on this Website, including text, images, graphics, product photos, logos, trademarks, and design elements (collectively, “Content”), is owned by DeConna Ice Cream or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, publish, distribute, display, or otherwise use any Content without DeConna’s prior written permission, except for normal viewing and use of the Website for its intended purpose.
Third-Party Links
This Website may include links to third-party websites for convenience. DeConna does not control and is not responsible for the content, privacy practices, or policies of third-party sites. Accessing third-party sites is at your own risk, and any link does not imply endorsement by DeConna. Read our full privacy policy.
Disclaimer of Warranties
This Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, DeConna disclaims all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
DeConna does not warrant that the Website will be uninterrupted, secure, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, DeConna shall not be liable for any damages arising out of or related to your use of, or inability to use, the Website, including any indirect, incidental, special, consequential, or punitive damages, even if DeConna has been advised of the possibility of such damages.
In no event shall DeConna’s total liability for any claim relating to the Website exceed one hundred dollars ($100).
Indemnification
You agree to defend, indemnify, and hold harmless DeConna, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or your misuse of the Website.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.
Contact Us
If you have questions about these Terms, please contact us:
DeConna Ice Cream
Website: https://www.deconna.com
Email: sales@deconna.com
Phone: Phone: 1-800-824-8254